Privacy Policy

Updated: May 23. 2018.

3D Magic LLC., a Florida Limited Liability Company (“3D Magic”), respects your individual privacy. Our privacy policy documents adherence to industry standards for the protection of your personal information.

Scope of the Privacy Policy

This Privacy Policy covers 3D Magic’s treatment of personally identifiable information that may be collected while you are on 3D Magic's websites, when you order its products or that is shared with 3D Magic by its business partners. This policy does not apply to

(i) 3D Magic’s treatment of personally identifiable information that may be collected while you use 3D Magic’s products or services, which such treatment shall be subject to and governed solely by the terms of 3D Magic’s then-current Service Agreement, available at, or

(ii) the practices of companies not owned or controlled by 3D Magic or to people whom 3D Magic does not employ or manage, nor does it address non-personally identifiable information. The policy specifically addresses the following areas:

- What personally identifiable information is collected by 3D Magic or by any third party through our site.

- How 3D Magic uses this information.

- With whom 3D Magic may share this information.

- What choices are available to you as a user of the site with respect to collection, use and distribution of the information.

- What types of security procedures are in place to protect the loss, misuse or alteration of information under our control.

- How you can correct any inaccuracies in the information.

Information Collection and Use

3D Magic is the sole owner of the information collected on this site. 3D Magic may collect information from you at two different stages.

First, we collect anonymous, aggregate information from all visitors to the site. This information is never linked to any personally identifiable information and is only used in the aggregate to generate statistical reports about the use of our site.

Second, 3D Magic collects personally identifiable information when you create an account and when you order 3D Magic products or utilize certain services.
We will store and use the following personal information:
- Your name for personalized messages.
- Your email address for logging in to the site and for sending important notifications about the service and sending our newsletter.
- Your IP address for account security.

Personal Information of Children Under 13

3D Magic's IPTV-EPG website complies with the requirements of the Children’s Online Privacy Protection Act (COPPA) and the FTC’s Rule interpreting COPPA (16 CFR § 512). This site is not directed to children and does not knowingly collect any personally identifiable information form children under 13 years of age.

In any other cases, please consult the documentation of the targeted Operation System's developer and operator.

Your Disclosures to Third Parties

To the extent you include personal data in your submissions (such as your name and email address), third parties may be able to identify you, associate you with your user account, and contact you. Please do not include information in your submissions that you expect to keep private. In addition, you can reduce the risk of being personally identified by choosing a fictitious account name, though doing so could detract from the credibility of your submissions. Please also note that the personal messages you send or receive using any website personal messaging feature, if available, are only private to the extent that you and the sender/recipient keep them private. For example, we do not have any control over whether a recipient of one of your personal messages publicly posts the contents of such a message.

Use of Your Personal Information

Our primary goal in collecting information from you is to provide you with a smooth, efficient and customized experience while using our site and to allow us to provide products and services to you. 3D Magic will never give your information to, or share your information with any third party not affiliated with or owned by 3D Magic, except as permitted by law. 3D Magic will send personally identifiable information about you to other companies or people when:

- We have your consent to share the information;

- We need to share your information to provide the products or services you have requested;

- We need to send the information to companies who work on behalf of 3D Magic to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us); or

We respond to subpoenas, court orders, or legal process or find that your actions on our web site violate the 3D Magic Terms of Use or any of our usage guidelines for specific products or services.


We store information that we collect through cookies and log files to create a profile of our customers. A profile is stored information detailing how individual customers use the site. Collected information in a profile is tied to the customer’s personally identifiable information. However, your profile is used solely for internal purposes, to help us improve the experience of our customers. We do not share your profile with any third parties.


A cookie is a small text file stored on the customer’s hard drive for an extended period of time. The cookies can be removed by following Internet browser help file directions. Allowing a 3D Magic cookie to remain on your computer makes it easier for you to log in to and use the site.

Log files

Log files record internet protocol (IP) addresses, browser types, internet service provider (ISP) referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track a customer’s movement in the aggregate and gather broad demographic information for aggregate use. IP addresses, etc are not linked to personally identifiable information.

Disclosure of Personal Information As Required By Law

We will disclose personal information when required by law, or if we have good-faith belief that such action is necessary to
(a) comply with current judicial proceedings, a court order or legal process served on us,
(b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.

Business Transitions

In the event that 3D Magic goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, our customers’ personal information may be part of the assets transferred. Customers will be notified via prominent notice on our site prior to a change of ownership or control of their personal information. If, as a result of the business transaction, your personally identifiable information will be used in a manner materially different from that stated at the time of collection, you will be given a choice consistent with our Notification of Changes section.


This site may contain links to and portions of other sites. 3D Magic is not responsible for the privacy practices or content of these other sites. When you leave our site or view a portion of a third party’s site through our site, we encourage you to read the privacy statements of each such site. This privacy statement applies solely to information collected by 3D Magic.


Wherever your personal information may be held within 3D Magic or on its behalf, we intend to take commercially reasonable and appropriate steps to protect the personal information that you share with us from unauthorized access or disclosure. However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of your information. We use encryption to protect sensitive information online. The servers that store your personally identifiable information are housed in a secure environment. Finally, we also make an effort to protect your information off-line.

When registering for access to a secure area of the site, we may ask you to select a username and password. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also, remember to sign out of the registered site and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence when accessing your computer.

Correcting, Updating, Deleting and Deactivating Personal Information

If your personally identifiable information changes, you may contact us to correct or update our record of your personally identifiable information.
Furthermore you are able to delete your registered account any time on your profile page if your account has no active subscription.
We are not able to delete your account during an active subscription.

Notification of Changes

3D Magic may edit this policy from time to time. If we make any substantial changes, we will change the date of the last update on this site. We may announce the changes in other ways as well.

Your California Privacy Rights

California Civil Code Section 1798.83 permits customers who are California residents to request that 3D Magic not share their personal data with third parties for such parties’ direct marketing purposes. To make such a request, send an e-mail with “California Privacy” in the subject line to